Read what our customers say about us...
Casey - North Carolina
Hotel was clean and comfortable, but the staff make the difference. All the staff were very helpful, and Monti was just flat out hilarious... Several of our trip's best memories came courtesy of Monti's unique dramatic conversation. The location is great, and if you don't mind the stairs, it's a no brainer. Would definitely stay here again.
A verified traveler - Victoria, Canada
Terrific location, wonderful staff, large room (we got a complimentary upgrade). Window overlooked a bell tower and hotel is just steps from the river for romantic walls. Very, very good!
Wayne - Tennessee
Great place with the ambiance of Florence. Located on quiet Villa 100 meters from center of town. Staff went out their way to make you feel appreciated. If my travels ever bring me to the great Florence again I would have no choice as to where to stay.....Hotel Alessandra. BELLISSIMO!
Padatik - Washington DC, District of Columbia
Super location, super staff, what else would anyone want. With just a few more dollars, we were upgraded to the Junior Suite which was extremely comfortable. The staff is super helpful and friendly. The location is great, everything is walkable. Had a wonderful stay. Thanks to Monty, Andre and their colleagues helping at the breakfast. Great job!
Anne J - Oceanside, California
This hotel is in a great location and the staff were amazing. Breakfasts were delicious, and everything was within walking distance. Room was spacious and very clean. I would highly recommend Hotel Alessandra. Lots of great eating places around the hotel.
Pinkgunnagirl - Melbourne, Australia
This hotel is terrific. It is located within walking distance to most of the major attractions with plenty of restaurants and cafes close by. We stayed in one of the rooms with a view of the Arno River which was lovely with a big modern bathroom. Staff were very helpful and friendly. Highly recommend this hotel.
dchetko - Chicago, Illinois
Family of 4 Trip to Europe, kids 8 and 10, July visit. It's a shocker to walk the 4 flights up the stairs with luggage to check in, but what you get at the end of your trip is a fantastic place to stay. Staff is friendly and helpful. Rooms are big and with great amenities (we stayed in family room for four, and it was comfortable with a booming A/C. The location is great, easy walk to everything you want to see in Florence. Great breakfasts. We would happily return. Free wifi for all devices you have in tow...
Venere Guest - USA
We went to Florence for our honeymoon. We very much enjoyed staying at Hotel Alessandra. The staff is exceptionally welcoming, friendly and helpful. This made us feel very much at home and caused us to enter and exit the hotel always with a smile our face. The location is excellent! Several minutes walk between Ponte Vecchio and Palazzo Vecchio.
Hardin - USA
It was an easy walk from the train station and the staff gave a genuine and enthusiastic welcome. Everything, Duomo, restaurants, were an easy from the hotel. The terrace on top was perfect for a brief quiet moment between touring and dinner. We would stay again in an heartbeat.
Lisa - USA
This family run hotel is charming, comfortable, quiet, and beautifully maintained. Room feature air conditioning and bathrooms in the rooms; excellent continental breakfast; free Wi-Fi. Within walking distance of the train station and all points of interest.
Jasmine - United Kingdom
I had a fabulous experience at Hotel Alessandra. The staff was very friendly and happy to accommodate all situations. My room was very clean and met my needs as a solo traveler. The wifi connection was good and the location was central and very easy to access. I will for sure book again at Hotel Alessandra during my next visit to Florence.
Pam C - Illinois
Last year, we stayed at the Hotel Alessandra, in the heart of Florence, as the first stay on our Italian vacation. Because of Andrea and Monti, each day there was special, fun filled, and delightful. Not only was our room perfect in every way, the view was charming, the location excellent, the breakfasts delightful and social, and each and every request that we made was met with a smile and "of course".Thank you for these memories that are still fresh.
argy2012 - Melbourne, Australia
"Everyone was very friendly, helpful and attentive.
This was my third stay in Florence, and the first time at Hotel Alessandra, and it was the best location, most pleasant and best value that I have stayed at.
A more basic hotel, but I will certainly return here for my next visit to Florence."
Biz H Leland - Mississippi
"I can't say enough about the warmth and helpfulness of the staff at the Hotel Alessandra. Monti, Andrea, Anna, and Pietro went out of their way to help us at every opportunity and were exceptionally friendly at all times. I would stay here again in a heartbeat."
Mezrae - Newcastle
"Had a great time at this hotel! Great staff, great location! A block from ponte vecchio, 2 blocks from uffizi and near lots of shops and restaurants. Can walk everywhere Yes some stairs to get to the lift but helped you feel less guilty about all the gelato! Nice quite street, would def stay again!"
Gerald - Palmdale
"Location and staff were top notch.
All the big museums and points of interest were within a few minutes stroll. Staff were very friendly and helpful."
Einor - Shoham, Israel
"Definitely the best hotel I stayed in(!), due to the familial atmosphere, wonderful staff, comfortable rooms, best location and a great breakfast.
Although not a fancy one, with many stairs and a tinny elevator, the attitude is so warm and pleasant, that you really don't care. The decor is homely and full of character, the staff are particularly helpful and it feels intimate: a home away from home."
Ken Cochrane - Canada
"The staff were, without doubt, the friendliest, most helpful and charming of any employees we were in contact with anywhere in the month we spent in Europe.
From the young man who looked after the reception desk when we arrived to the lovely lady in the breakfast room, we were treated with politeness and an attitude that we were welcome.
I would recommend this hotel to anyone looking for a laid-back, homey place to stay in the middle of a fascinating city!"
Camille - New York, United States of America
"My husband and I loved the simple, elegance and friendly, helpful service!"
Kate - Rome, Italy
"This hotel is a quaint pensione like they used to be with wonderful staff, comfortable rooms, a wonderful location and a great breakfast. The decor is homely and full of character, and the building is beautiful.
The staff are particularly helpful and it feels intimate. There is a room with books and a computer...a home away from home!"
"Fabulous location. Ambience terrific. Music in square below windows at night wonderful. All staff very friendly!"
"Wonderful place to stay! Staff is fantastic, all of them went above and beyond to make our party of 6 feel welcome and special. Excellent location, delicious breakfast, convenient to everything. Our room was very small but the other 2 couples traveling with us had bigger rooms.
It does get noisy during night with windows open because there are bars and cafes close by.
We would absolutely stay here again!"
"The Hotel Alessandra is in a great location.
Its an old hotel but its very clean and the staff are very helpful and friendly!"