Read what our customers say about us...
argy2012 - Melbourne, Australia
"Everyone was very friendly, helpful and attentive.
This was my third stay in Florence, and the first time at Hotel Alessandra, and it was the best location, most pleasant and best value that I have stayed at.
A more basic hotel, but I will certainly return here for my next visit to Florence."
Biz H Leland - Mississippi
"I can't say enough about the warmth and helpfulness of the staff at the Hotel Alessandra. Monti, Andrea, Anna, and Pietro went out of their way to help us at every opportunity and were exceptionally friendly at all times. I would stay here again in a heartbeat."
Mezrae - Newcastle
"Had a great time at this hotel! Great staff, great location! A block from ponte vecchio, 2 blocks from uffizi and near lots of shops and restaurants. Can walk everywhere Yes some stairs to get to the lift but helped you feel less guilty about all the gelato! Nice quite street, would def stay again!"
Gerald - Palmdale
"Location and staff were top notch.
All the big museums and points of interest were within a few minutes stroll. Staff were very friendly and helpful."
Einor - Shoham, Israel
"Definitely the best hotel I stayed in(!), due to the familial atmosphere, wonderful staff, comfortable rooms, best location and a great breakfast.
Although not a fancy one, with many stairs and a tinny elevator, the attitude is so warm and pleasant, that you really don't care. The decor is homely and full of character, the staff are particularly helpful and it feels intimate: a home away from home."
Ken Cochrane - Canada
"The staff were, without doubt, the friendliest, most helpful and charming of any employees we were in contact with anywhere in the month we spent in Europe.
From the young man who looked after the reception desk when we arrived to the lovely lady in the breakfast room, we were treated with politeness and an attitude that we were welcome.
I would recommend this hotel to anyone looking for a laid-back, homey place to stay in the middle of a fascinating city!"
Camille - New York, United States of America
"My husband and I loved the simple, elegance and friendly, helpful service!"
Kate - Rome, Italy
"This hotel is a quaint pensione like they used to be with wonderful staff, comfortable rooms, a wonderful location and a great breakfast. The decor is homely and full of character, and the building is beautiful.
The staff are particularly helpful and it feels intimate. There is a room with books and a computer...a home away from home!"
"Fabulous location. Ambience terrific. Music in square below windows at night wonderful. All staff very friendly!"
"Wonderful place to stay! Staff is fantastic, all of them went above and beyond to make our party of 6 feel welcome and special. Excellent location, delicious breakfast, convenient to everything. Our room was very small but the other 2 couples traveling with us had bigger rooms.
It does get noisy during night with windows open because there are bars and cafes close by.
We would absolutely stay here again!"
"The Hotel Alessandra is in a great location.
Its an old hotel but its very clean and the staff are very helpful and friendly!"